These General Terms and Conditions of Sale regulate exclusively the purchase and sale made in the William Sox online store, between the Final Consumer as buyer and William Sox as a seller, and apply to all visitors to the site, as well as to any commercial transaction made through this online store.


The navigation on the site, as well as the purchase of any product in, implies the acceptance of the present general conditions of use and contracting.


William Sox sells all products of the William Sox collection and will be the entity responsible for selling the articles of the brand on the website, and all e-commerce services are only available to end users.


A final consumer or user or buyer is considered to be any person who acts / purchases with a purely personal purpose, outside of his business or profession, without any desire to resell the articles he acquires in the William Sox online store.


William Sox reserves the right to change these conditions of use and contracting without prior notice, as well as to modify at any time the information and commercial offer presented on products, prices, promotions, commercial conditions and services, and any alteration will always be posted on


William Sox reserves the right not to process any orders received from non-End User users or those that do not comply with William Sox's general conditions of sale.


The final consumer shall provide to William Sox, as seller, an email address or postal address, or other contact details, which are correct and complete and accepts that William Sox you may contact us using such data if you feel it is appropriate.

Conditions of Use

Any visitor to the site undertakes to comply with and comply with these general conditions, namely observing the following obligations:

It is prohibited to introduce, store or broadcast through the William Sox site defamatory, obscene, libelous, xenophobic and / or any other content that violates the general principles of law and public order;

Save and not disclose your password to the site in order to prevent third parties from accessing your account and personal data;

Do not use false identities;

Grant your personal data and correct addresses so that William Sox can process the orders properly;


The final consumer is solely responsible for the accuracy of the personal data communicated to William Sox and undertakes to immediately insert and report any change through its registration account at


William Sox disclaims any responsibility for any delay or impossibility of processing the order resulting from error or insufficiency of the data communicated by the Final Consumer, namely at the time of delivery.

Validity of Promotions or Commercial Campaigns

Promotional offers or commercial campaigns published on the website are valid only for the moment they are displayed on the site and according to the conditions established, unless communicated on the site information to the contrary.


In case of return or exchange of items purchased in the course of commercial campaigns or promotions, the product you have purchased has a lower value than the item you wish to exchange, a voucher / discount voucher will be issued with this value with a validity period of 1 (one year).


The conditions of return of the orders made in the period of campaigns / promotions can be changed, being mentioned in a menu created specifically for this purpose.


William Sox as well as the sole proprietorship will be liable only for damages suffered by the Buyer in the event of such damages resulting from breaches attributable to William Sox's contractual obligations to the Final Consumer , or in the event of liability resulting from the applicable legal right.


In the event that Buyer has suffered damages related to the activity of the site, William Sox's liability shall be limited to damages to its products and reasonable and verifiable costs incurred by Buyer due to the violation by William Sox of these General Terms and Conditions of Sale.


William Sox shall not be liable for damages suffered by third parties resulting from the use of any of our products. William Sox shall not be liable for damages suffered by the Purchaser as a consequence of improper use of our products.


William Sox shall not be liable for damages resulting from incorrect information on the site.


All products marketed by William Sox comply with Portuguese and Community legislation.

Intellectual and Industrial Property

All texts, comments, works, illustrations, works and images reproduced or represented on the website are strictly reserved under the copyright and intellectual property rights, all over the world.


Accordingly and under the terms of the Intellectual Property Code, the use of information for private purposes is permitted only subject to contrary provisions including more restrictive provisions contained in the Code.


Any reproduction or total or partial representation of the site, in whole or in part, of the elements included in it is strictly prohibited.


The corporate names, trademarks and distinctive signs reproduced on the website are protected in accordance with the legal provisions applicable to industrial property. Reproduction or representation of all or part of any distinctive signs is strictly prohibited and must be the subject of prior written consent of the proprietor of the mark William Sox.


If you wish to use information or materials from the site, you must obtain prior written authorization from William So.

Dispute Resolution and Applicable Law

These General Terms and Conditions of Sale and all emerging litigation related to these general conditions, including their validity, use of the site or any purchase thereof should be governed by Portuguese law.


In the event of a dispute as to the interpretation or performance of these Terms and General Terms of Sale, William Sox and the Purchaser undertake to endeavor to obtain a fair and adequate settlement within the term maximum of 60 (sixty) days counted from the receipt of the communication addressed to that effect by any of the parties involved.


William Sox is at your disposal to clarify any clarification or resolution of any problem related to the products on the website. In the event of a dispute regarding contractual obligations resulting from sales contracts, the consumer may resort to the following Alternative Dispute Resolution Body - CNIACC - CENTRO NACIONAL DE INFORMAÇÃO E ARBITRAGEM DE CONFLITOS DE CONSUMO, located at the Faculty of Law of Universidade Nova of Lisbon, Campus of Campolide, 1099-032 Lisbon. For more information you can consult the Consumer Portal at


9.4. In the absence of an amicable settlement, pursuant to the provisions of the preceding paragraph, and in case of non-compliance with these Terms and General Terms of Sale, both parties shall establish as competent jurisdiction the Civil Court of Lisbon, expressly renouncing any other.

Privacy & Safety

William Sox and Customer acknowledge that, due to the nature of this Agreement, the provision of services in question, involves the processing of personal data, provided by Customer's employees (for the purposes of this clause, they are also simply understood as the "Customer"), and the Parties shall fully comply with the obligations set forth in the applicable data protection legislation.


William Sox guarantees the confidentiality of all data provided by Users.


For the purposes of this Agreement and the services provided herein, the individual entrepreneur assumes the capacity of Responsible for the processing of the personal data of the Client.


The sole proprietor collects and treats the personal data of the Client solely necessary and appropriate to the services provided herein, treating them exclusively for the purpose of providing these services and not being able to process the personal data for any other purposes, namely, marketing, without the prior obtaining of the Client's unequivocal consent. In this regard, you will collect and process the following personal information: name, company name if applicable, address, e-mail, telephone / mobile phone, taxpayer number. The William Sox assumes that the data collected was provided by the respective owner or that its insertion was authorized by the same, which are true, accurate and current.


The personal data collected shall be stored in such a way as to enable the Customer to be identified only for the period necessary to carry out the collection purposes, without prejudice to its retention in order to comply with the legal obligations to which the William Sox is subject, which will be definitively eliminated.


In carrying out the processing of data in question, William Sox undertakes to implement technical and organizational security measures to protect Customer's personal data against destruction, accidental or unlawful, accidental loss, alteration, disclosure or unauthorized access, as well as against any other form of illicit treatment (including but not limited to unnecessary collection or abusive treatment). In the event of a security incident giving rise to a breach of personal data, the business owner on an individual basis, without undue delay, shall inform the data subjects.


According to the applicable law, William Sox may use subcontracting entities to provide the services resulting from this contract, and must ensure that these entities respect and maintain the duties of confidentiality and security of the processing of personal data, dealing with the personal data for account and in the strict observance of the instructions of the entrepreneur in individual name.


In accordance with the law, the Client is guaranteed the right of access, updating and rectification of his / her personal data, as well as the right of opposition to the treatment thereof. The Client is also guaranteed the right of complaint to be exercised with the supervisory authority.


In the case of inspections or audits by judicial and / or administrative authorities, the Parties shall cooperate with each other and provide any documentation and elements requested by those entities in response to the inspection or audit. In the event that the relevant authority issues an opinion stating that the processing of the data contained in this Contract is contrary to the law, the Parties shall take immediate action to ensure future compliance in accordance with data protection legislation applicable.


William Sox shall promptly notify the Client in the case of:

Not be able, for any reason, to comply with the obligations established in this clause, or

To take cognizance of any circumstance or amendment to the applicable data protection legislation that makes it impossible or difficult to fulfill the obligations here agreed upon.


The Internet is an open network, so that the personal data of the User, other personal information and all content hosted on the Service may circulate in the network without security conditions, including the risk of being accessible and used by unauthorized third parties. William Sox, nor can the owner of the mark be held responsible for such access and / or use.

William Sox has the right to change these General Terms and Conditions of Sale at any time. The Purchaser is subject to the principles and terms in force at the time of ordering, unless the law or competent authority imposes any changes thereto.


Payment Methods

• Credit / Debit Cards
• PayPal

• Bank Transfer

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